SHANNON ATKINSON

Staff Software / DevOps Engineer

• Migrated and combined CI/CD workflows from Bitrise and Jenkins to CircleCI resulting in a 20% increase in iOS and Android app delivery efficiency across multiple teams.
• Orchestrated Kubernetes-based deployments using Terraform in AWS and Azure leading to a 30% rise in operating stability for important production apps and services.
• Implemented observability enhancements using Prometheus and Grafana maintaining 99.9% uptime, ensuring minimal disruption during peak hours.
• Strategized and migrated 300 GitHub repositories from GitHub Enterprise to GitHub Cloud with minimal downtime.
• Automated infrastructure management tasks using Python, reducing manual workloads by 20%.
• Enhanced Kubernetes cluster management strategies optimizing resource allocation and reducing deployment times by 15%.
• Improved Jenkins CI/CD pipelines with automated rollback mechanisms ensuring rapid recovery from deployment issues.
• Spearheaded adoption of Jenkins shared libraries enforcing consistency across multi-team CI/CD pipelines.

Senior Member of Technical Staff

• Led development and testing of new features for next iteration platforms using Apex and Lightning Web Components, increasing donation flow speed by 30%.
• Designed and developed a scalable B2B2C platform utilizing Salesforce Communities and API framework.
• Created Python utilities to monitor Kubernetes pod health and automate remediation, ensuring 99.9% uptime.
• Improved Salesforce system speed by 35% through new features and architectural changes.
• Integrated Terraform state management with shared backends for secure and scalable infrastructure workflows.
• Mentored junior engineers on ArgoCD best practices and GitOps principles.

Senior Software Developer

• Collaborated on testing solutions increasing scalability by 40%.
• Developed full-stack testing frameworks improving code reliability by 30%.
• Designed Jenkins pipelines for automated regression testing improving quality and delivery timelines.
• Automated regression test execution with Python scripts reducing test cycles by 25%.
• Integrated Terraform with CI/CD pipelines for automated environment provisioning.
• Trained teams to use Prometheus for application performance monitoring.

Senior Mobile QA Automation Engineer

• Improved product reliability by 20% by raising testability requirements.
• Created and executed over 150 detailed test cases, ensuring zero critical defects post-launch.
• Developed and maintained mobile test framework for iOS and Android.
• Established Jenkins pipelines automating mobile app testing increasing efficiency by 35%.

Senior Quality Engineer – Automation – Release Team

• Led automation of Android, iOS, web, and API testing increasing coverage by 75%.
• Implemented CI/CD strategies saving 20 hours/month on build validations through test automation.
• Managed and trained a team of 15 increasing skill set and productivity.
• Automated regression tests with Jenkins pipelines reducing manual testing time by 50%.

Mobile Automation Engineer

• Developed test automation strategy for iOS and Android apps portfolio.
• Coordinated QA and engineering to integrate tests into mobile development lifecycle increasing coverage by 30%.
• Created Python and Postman scripts for REST APIs reducing manual testing time by 25 hours weekly.

Systems Engineer (Contractor)

• Upgraded Active Directory framework adding Federated Services.
• Resolved critical Exchange 2007/2010 server failures reducing downtime by 30%.
• Delivered data center migrations achieving 99% success with minimal disruption.

Systems Engineer (Contractor)

• Migrated physical servers to VMware clusters improving resource efficiency by 40%.
• Designed Active Directory environments increasing user access efficiency by 35%.
• Deployed monitoring tools and access controls improving security of patient health info.

Senior Systems Engineer

• Achieved PCI-DSS compliance protecting over 1 million customer records.
• Rolled out Microsoft Project Server to 600 retail locations improving project admin efficiency.

Corporate Network Administrator

• Designed and built 1,500 sq. ft. data center including gas generators, UPS, fire suppression reducing costs by $750,000 annually.
• Migrated network from Windows NT to Windows 2003 improving system reliability for 75 servers and 400 workstations.